Canada, Judaism - General, Politics

Altruism or Astroturfing?

I’m always amazed and humbled by how quickly the international Jewish community responds to crises around the world. In the past few hours, I’ve been flooded with information on relief funds setup by various Jewish organizations, including my own, to respond to the disastrous earthquake in Haiti – a place with the tiniest of Jewish communities. This is a true demonstration of altruism.

And isn’t email is great? What we take for granted each day really is a technological marvel that allows unprecedented amounts of aid dollars flow to areas of need in a matter of minutes, courtesy of the organizations that are empowered to do so.

To ensure that these organizations’ aid initiatives are seen as being truly altruistic, and not just a way to keep up with the pack, careful attention needs to be paid to the press releases announcing them. Graphics can’t be too graphic, text can’t be over the top, and the message needs to be carefully crafted to encourage people to donate. There’s a fine line between creating a powerful message and sensationalism. Any good marketing professional knows this.

It appears, though, that B’nai Brith Canada still doesn’t quite understand the basic elements of word choice. Joe Bogoroch, President of B’nai Brith Canada, should have opened up a dictionary (or how about wikipedia?) before sending out their press release email today. In their call for people to send in funds, he used the following text:

“We call on members of the community to once again show their generosity and donate as much as they can afford to the victims of the quake. We hope that our grassroots (my emphasis added) effort will provide some measure of comfort, dignity and normalcy to the victims whose lives have been torn apart.”

This is not the first time B’nai Brith has abused the concept of grassroots efforts. See here for more on that. Yup, that was astroturfing again!

To be sure, their effort in getting out a message for people to donate is supremely important and commendable. But make no mistake, this is not a grassroots effort. This is a top-down organized initiative from a well entrenched member of the Jewish establishment in Canada. Why add a highly political element to an initiative that should be apolitical? Why call it grassroots at all?

My guess is that Bogoroch and B’nai Brith hope that this singular word will make their organization appear more attractive, more attuned to the lives of younger Jews, and more folksy. Perhaps for those that don’t understand the concept, it does. But for most, it’s clear that this a fallacy. In essence, by using this word, B’nai Brith subtly puts their organization’s image ahead of the aid efforts.

UJA Federation, on the other hand – the supreme example of the Jewish establishment, crafted a powerful and well worded press release. And they got it out forty minutes before B’nai Brith did. It includes about five quick sentences that succinctly let us know what’s up. An excerpt:

“As the poorest country in the Western hemisphere, Haiti is simply not prepared to handle such a catastrophe and the Caribbean nation is appealing for international aid.

United Jewish Appeal of Greater Toronto has established the Haiti Disaster Relief Fund to assist victims who, suddenly, find their lives turned upside down and in jeopardy.”

Their webpage also thanks people for their “ongoing commitment to tikun olam, ‘Repairing the World’.” Nicely done, UJA. In just three sentences, we know why this is important, what UJA wants us to do, and how it’s a Jewish concept. It doesn’t sound like they’re trying to get us to join up with them. They just want to donate some money.

Ok folks, let’s just get it out there: Jewish organizations like B’nai Brith and Federation, while becoming increasingly out of touch with the zeitgeist of this generation, are still uniquely positioned to do some real good when crises like the Haitian earthquake arise. They have a vast, connected membership, with the funds and mechanisms to reach out to them. Why not get it right? Why not take the (brief) time to craft your message properly to maximize its ability to connect to people? Sadly, this is an endemic problem in the Jewish community.

If the legacy organizations want to remain relevant over the next twenty years, perhaps a quick and easy step in that direction would be to step back and look at the framework from which they speak…